Your precious outfits will ship First-Class using the United States Postal Service and rates will be based on weight. If you took advantage of a Pre-Order, the date of shipment will be specified on the product detail page as well as in your cart at checkout (also see Pre-Order Ship Dates). Monogrammed items have an additional lead-time of up to two weeks.
Once your order has been processed, you will receive an e-mail containing a USPS tracking code. Provided is a map showing the USPS First-Class Package Service standards when shipped from the New Orleans area. Provided below are maps that show how long, on average, it will take USPS to deliver your package.
RUSH DELIVERY UPGRADE:
Priority Shipping costs $6.00 and is available upon request. Arrangements must be made prior to purchase. Please contact us to make these arrangements at firstname.lastname@example.org.
Once items have been fulfilled and shipped, it is the responsibility of USPS to get your items to you on time. If your package is not tracking or missing, we are happy to assist you in locating the package, but we suggest contacting your local post office or reaching out to your letter carrier as the first point of contact.
Once an order is in the hands of USPS, they are responsible for missing, lost or damaged packages.
Please check your address prior to checkout to avoid shipping errors. Southern Smocked Company is not responsible for missing or lost packages or packages delivered to wrong addresses once it is in the hands of USPS. Refunds will not be given.